Shortcodes

What Are Shortcodes?

Shortcodes are used to input information into your communications to candidates. They enable you to send documents to multiple candidates simultaneously, without having to manually input candidate-specific information such as names, job titles, and contact information. When creating email or SMS templates in occy, you will notice a list of shortcodes to the right of the message area.

To use these shortcodes, simply type your message into the text box and click the + icon next to the shortcode to add it to the text.

The shortcodes will auto-populate the data once the email is sent.

Where Can I Use Shortcodes?

• Interview location and interview time shortcodes can only be used in templates used for the interview reminder function. 
• The interview invite shortcode can only be added to messages sent via the 'Send Interview Invite' function. 

• Some shortcodes are designed to be sent to candidates regarding a specific role. Therefore, these shortcodes cannot be added to internal emails. 

Here is a list of shortcodes, noting whether you can add them to candidate emails or candidate and staff emails:

Form Shortcodes

Form shortcodes are links to forms you created in the Forms area within Settings. They will only show when creating or editing an email template, not SMS.

For further information on the creation of email and SMS templates, follow the following articles:

• How to create your Email templates
• How to create your SMS templates