Data Retention

Modified on Mon, 18 Aug at 4:44 PM

At occy, we appreciate that policies and compliance requirements are different for each industry and business; that’s why we allow our users to set a data retention period that works for them.


The Data Retention feature gives you the tools to match data storage timescale within occy to your company policy. Easily configure a data retention period to fit your business directly within your occy account in just a few clicks.


Setting the Data Retention Period


By default, the Occy data retention period is set to 36 months; after this time, all data stored during the retention period will be permanently deleted.

  • Admin users can customise the amount of time data is stored within the system by navigating to Settings>Company>Data Management.
  • From here, a custom data retention period can be chosen from the dropdown menu.
  • To finalise changes, click Save.


Please Note: Once the data retention period has been decreased, it cannot be increased again; please make sure to confirm all company, industry, and legal requirements before changing the data retention period.



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